Housing Helpline (for Residents outside of Buffalo)

Housing Helpline (for Residents outside of Buffalo, but living in Erie County)

The Housing Helpline provides free legal advice and brief services over the phone on landlord/tenant matters to low-income residents living in Erie County, but outside of the city of Buffalo. Clients can get assistance with navigating an eviction proceeding, preparing a written answer, tips on negotiating with your landlord, and learning about their rights as tenants. **If you have an eviction proceeding in the city of Buffalo, please see our Attorney of the Morning Program.**

CALL US AT: 716-828-8460

Hours: The Helpline is open for intakes Tuesdays and Thursdays between 9am – 11am.

Individuals will be screened for income eligibility before getting scheduled with a same day attorney call back appointment. All Attorney callbacks will take place Tuesdays and Thursdays between 12noon – 2pm.

Forms for Tenants:

VLP Tenant Answer Form

Materials To Bring To Court

Client Survey

**Please note**

The legal advice provided through the Helpline is limited to the phone consultation.  The attorney will not represent you in court and will not contact your landlord or other agencies.